This Privacy Policy describes how Pets Haat (“we”, “our”, or “us”) collects, uses, stores, and discloses your information when you visit or use our website and services. It also explains your privacy rights and how the law protects you.

We encourage you to read this Privacy Policy carefully. By accessing or using our website and services, and by providing your personal information, you agree to the collection and use of information in accordance with this Privacy Policy and applicable laws and regulations. If you do not agree with any part of this policy, please refrain from using our website.

At Pets Haat, we are committed to protecting your privacy and handling your personal information in an honest, transparent, and secure manner.

We collect information only when necessary to provide and improve our services. This includes information required to process orders, deliver products, and enhance user experience.

When you place an order, create an account, or contact us, we may collect personally identifiable information such as:

🐾Full name

🐾Phone number

🐾Delivery address and postal code

🐾Order details and purchase history

🐾Feedback, reviews, or inquiries

We may automatically collect certain technical data when you visit our website, including:

🐾IP address

🐾Browser type and version

🐾Device information

Pages visited and time spent on the site

Pets Haat uses cookies to enhance your browsing experience, analyze website traffic, and remember user preferences. Cookies help us improve website functionality and tailor content to your interests.

You can disable cookies through your browser settings; however, doing so may limit certain features or functionality of our website.

We use your information for the following purposes:

🐾To process and fulfill orders

🐾To manage deliveries and payments

🐾To communicate order updates and service notifications

🐾To respond to inquiries and customer support requests

🐾To improve our website, products, and services

🐾To send promotional offers, updates, and marketing communications via email, SMS, or social media (where permitted)

You may opt out of promotional communications at any time.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

In certain cases, information may be retained for a longer period if required by law or legitimate business purposes.

Legal & Law Enforcement Requirements

Pets Haat may disclose your personal information if required to do so by law or in response to valid requests from public authorities, including law enforcement agencies.

🐾Comply with legal obligations

🐾Protect and defend the rights or property of Pets Haat

🐾Prevent or investigate potential wrongdoing

🐾Ensure the safety of users or the public

🐾Protect against legal liability

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

Even after account deletion or deactivation, Pets Haat may retain certain personal data for a reasonable period for legal, accounting, or legitimate business purposes.

Pets Haat reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Phone: +880132939916